Refund & Cancellation Policy

Provided By :- Maa Ambe Traders
Please read these Refund & Cancellation Policy terms carefully before subscribing to or purchasing any VGGO Express service, subscription plan, or related service.

1. Subscription Confirmation

Once you select a VGGO Express subscription plan and complete the required payment, the subscription will be considered confirmed and activated.

2. No Cancellation or Plan Changes

After activation, the selected subscription plan cannot be cancelled, changed, upgraded, downgraded, or otherwise modified during the applicable subscription period.

3. No Refund

All subscription payments made to VGGO Express are final and non-refundable. Once payment has been successfully completed, VGGO Express will not provide any refund, credit, or reimbursement for:

• Unused subscription periods
• Change of mind
• Non-utilization of services
• Incorrect plan selection
• Failure to use the available features or services
• Temporary business inactivity or reduced usage

4. Incorrect Plan Selection

Customers are responsible for carefully reviewing the selected plan, pricing, features, billing cycle, applicable charges, and terms before completing payment.

VGGO Express will not be responsible for refunds arising from an incorrect subscription plan or service selection made by the customer.

5. Exceptional Service Issues

In exceptional circumstances involving a verified technical or service-related issue directly attributable to VGGO Express, the customer may submit a refund request for review.

VGGO Express will evaluate such requests on a case-by-case basis. Any refund, adjustment, wallet credit, or other compensation, if approved, will be at the discretion of VGGO Express, subject to applicable law and the circumstances of the case.

6. Refund Processing Timeline

If a refund is exceptionally approved by VGGO Express, the refund will be initiated within 3–5 business days from the date of approval.

After the refund is initiated, the refunded amount will generally be credited to the original payment method within up to 7 business days, depending on the processing time of the relevant bank, payment gateway, or payment service provider.

VGGO Express shall not be responsible for delays caused by banks, payment gateways, payment processors, or other third-party financial institutions.

7. Payment Processing

Once payment has been successfully processed and the subscription or service has been activated, the transaction cannot be cancelled or reversed except where a refund is approved under this policy or where required by applicable law.

8. Duplicate or Incorrect Payments

If a customer believes that a payment was made twice or that an incorrect amount was charged due to a technical or payment-processing error, the customer should contact VGGO Express support with the relevant transaction details.

Any verified duplicate or erroneous payment may be reviewed and, where applicable, refunded in accordance with this policy and applicable law.

9. Contact Us

For questions regarding subscriptions, billing, cancellations, or refunds, customers may contact the VGGO Express Customer Support Team through the official support channels provided on the VGGO Express website:

10. Acceptance of Policy

By subscribing to or purchasing any VGGO Express plan or service, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy, along with the applicable Terms & Conditions and other policies of VGGO Express.

VGGO Express reserves the right to update or modify this policy from time to time, subject to applicable law.